Frequently Asked Questions

This depends. If you are booking an appointment for Workcover, DVA, Medicare, you will require a referral. Medicare will require a Mental Health Care Plan. You can self-refer as a privately paying patient, however you may need to check with your healthfund if you will be able to claim a rebate.

 Mental Health Care Plans are accepted. Gap fees and Bulk Billing availability options will be discussed when making an appointment. 

Private health refunds may apply, talk to your private health provider to find out more. 

Please discuss this with us upon booking your appointment.

 Your Way Psychology now offers services in the Yeppoon region. All sessions must be pre-booked. Alternate locations are available. Contact us today to discuss.

This varies for each individual. Whilst most people find benefit from numerous sessions, there isn't one size fits all. Talk to your Psychologist about your individual therapy needs.

Sessions typically run for 50 minutes. On occasion, these may run shorter or longer, depending on individual needs and prior arrangements. 

Sessions are run with the utmost confidentiality.

Please contact us as soon as you are aware you are unable to attend. We do have clients on a wait list and may be able to contact them to take your appointment time.  

Yes. When you book an appointment with Your Way Psychology, you will need to provide any referrals, Mental Health Care Plan or any other 3rd party billing information. You will also receive a welcome email from us, please ensure you complete the forms included in this email to ensure we have accurate records and appropriate consents.